Documentation

Plans and Billing

How the free trial works, what each plan includes, and how to upgrade, switch, or cancel.

The 14-Day Free Trial

Every new PraisePro account starts with a 14-day free trial, and no credit card is required to begin. You get the full product from day one: plan services, build teams, invite volunteers, and run a real Sunday before you decide anything.

You can see how many trial days you have left at any time on the Billing page, along with the exact date your trial ends.

Tip: The best way to evaluate PraisePro is to plan one real service and invite two or three volunteers during your trial. Ten minutes of setup tells you more than any feature list.

The Three Plans

PraisePro has three plans. Yearly billing gives you 2 months free compared to paying monthly.

Starter: $12/month or $120/year

For small churches. Starter covers everything you need to plan and run services:

Pro: $24/month or $240/year

For most churches. Everything in Starter, plus:

Team: $48/month or $480/year

For multi-campus churches and teams with technical needs. Everything in Pro, plus:

Upgrading and Managing Billing

Billing is handled by Stripe, the same payment processor used by millions of businesses. PraisePro never sees or stores your card number.

  1. Open the Account tab in the app.
  2. Click Manage Subscription. This takes you to the Billing page.
  3. Pick a plan and choose monthly or yearly.
  4. Complete checkout through Stripe.

Once you are subscribed, the Billing page also gives you a Manage billing on Stripe link, where you can update your card, download invoices, and cancel.

Note: Only the account owner can see and manage billing. Admins and members never see payment details, and volunteers are never asked for anything billing-related.

Switching Plans

You can change plans whenever your church's needs change:

All plan changes happen on the Billing page under Switch plans. Pick what fits your church; change anytime.

Canceling

You can cancel at any time, with no phone calls and no hoops:

  1. Go to Account, then Manage Subscription.
  2. Click Manage billing on Stripe.
  3. Choose to cancel your subscription in the Stripe portal.

When you cancel, you keep full access through the end of the period you already paid for. If you paid for the month, you get the month. After that, your account moves to a read-limited state rather than disappearing.

When Your Trial Ends

If your 14 days pass and you have not picked a plan yet, do not worry:

The same applies if a subscription lapses: choose a plan again and your account comes back with everything intact.

Tip: If you are close to the end of your trial and still deciding, add a payment method before the trial ends so your team never notices an interruption.